Privacy Policy

Peace Of Mind has a Privacy Notice to explain what personal information we collect, use and share about you. We collect this information on a contract basis in relation to our management of the property that you are interested in.

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This Privacy Notice provides you with relevant information on who we are, how and why we collect, keep, use and share personal information, your rights in relation to your personal information and how to contact us and the supervisory authorities in the event that you have a complaint.

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Under the General Data Protection Regulations we are required to notify you of our policy.

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Who we are

Peace of Mind uses and is responsible for certain personal information. We are regulated under the General Data Protection Regulation which applies across the European Union. This personal information, for the purposes of this law, is maintained by us as “Controller”

In our Privacy Notice, any reference to “we” or “us” means Peace of Mind

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How we collect and receive Information

Peace of Mind collects information in the following ways:

i) Website Traffic
When you visit we use a third-party service, Google Analytics to collect basic internet log information. This information does not provide an individual’s identifiable information but solely records the number of people who view our website.

ii) Emails
When we receive or send emails we use a regular Gmail account we don’t use any specialized email system.

iii) Contract and Forms
During the course of providing our service, we may collect or receive personal information.

iv) Third Parties
We may receive information from third parties in relation to the services we provide.
 

What information do we collect from you and why do we use this

The information collected by Peace Of Mind will depend on your relationship with us and may change from time to time.

 

Information held in relation to Lessees and Clients will include the following:
i) Contact Details
ii) Images on Documents
iii) Identifying information
iv) CCTV Images if applicable

Information held in relation to suppliers will include the following:
i) Contact Details
ii) Bank Details
iii) Insurances

Information held in relation to property management will include the following:
i) Contact Details
ii) Management Agreements
iii) References obtained
iv) CCTV Images
v) Images on Documents

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How we use your personal information and who we share it with

We use and collect this information for the following purposes:

i) Where we are appointed agent by a client and this information is required for the performance of a contract you have an interest in.
ii) Where a third party or ourselves have a genuine interest, but only where there is no violation of basic rights.

We only collect and keep information where it is appropriate for the work we undertake. Should there be any change to the information that we collect or the purpose we collect it for, we will notify you.

The information we collect may be shared with third parties to allow us to perform the services we provide under our contract. These third parties may include:

Solicitors, Accountants, Debt Recovery Agents, On-site Staff, Suppliers, Insurers, Loss Adjustors, Freeholders, Companies House, Out of Hours Service, IT and Website support, Local Authorities, Law Enforcement and Emergency Services.

The information that we may share includes :

Name and contact details, including property/correspondence address, telephone numbers and email addresses.

We will not share your personal information with any other third party without your consent.

We will hold personal information for the period of time that we manage the property and an additional 10 years following this period to ensure that we comply with our own insurance requirements and any requisite legislation.

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Changes to This Privacy Policy

This privacy notice is under regular review and was last updated on 07th Aug 2024.

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How we use cookies

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